This qualification provides a general introduction to the retail sector and provides learners a broader range of retail concepts. It also covers the essential retail and customer service skills that employers are looking for.
This qualification could lead to a wide range of retail jobs, including:
This qualification is suitable for those wanting to develop their understanding of the Industry. The Certificate in Retail Skills allows learners to study retail in depth as part of a broad programme of study that could include related disciplines such as Business Administration, Sales and Marketing. It also allows learners to progress onto, through appropriate further learning, specialist retail roles such as Sales, Customer Service and Visual Merchandising.