TOTAL QUALIFICATION TIME
120 HOURS
EXAM CODE
CII Level 3 Exams (WO1/ WUE/ WCE)
COURSE DESCRIPTION
The Level 3 Certificate in Insurance is a core qualification for insurance staff working across all sectors of the profession. The Certificate develops core knowledge and confidence of the key disciplines needed before you focus your subsequent studies and specialize according to your ambitions and career requirements. It provides a grounding in basic general insurance principles including the regulatory environment, key disciplines of underwriting and claims, in addition to popular products such as motor, household, healthcare and packaged commercial insurances.
LEARNING OUTCOMES
Upon completing the training program, the learner will have a great deal of understanding on the three selected units (1 compulsory and the other 2 are Optional):
- WO1: Award in General Insurance
- WUE: Insurance Underwriting
- WCE: Insurance Claims Handling
COURSE OUTLINE
- Module 1: Award in General Insurance
- Basic principles of insurance
- Legal principles related to insurance contracts
- Regulatory principles related to insurance business
- Key elements to protect consumers
- Module 2: Insurance Underwriting
- Role of underwriting including identification
- Assessment and acceptance of risk
- Rating and relevant financial factors
- Module 3: Insurance Claims Handling
- Principles of the claims handling process
COURSE FORMAT
The taught instructor-led course will be a suitable mix of lectures, tutorials, workshops, case studies, and videos.
PREREQUISITES
There is no pre-requisite to take this program but it is preferred that the learner has a business or management background and has an average level of the English Language.
CAREER PATHWAYS AND JOB ROLES
This course is best suited for people who are planning to take the below job roles:
- Anyone working in specific technical claims handling or underwriting roles within a call or service centre environment.
- Insurance staff employed in support functions such as human resources, marketing, IT and finance, wishing to develop an understanding of the industry in which they work.
- Staff working for an organisation whose primary business is not insurance, but which offers insurance advice and products as part of its overall service to customers.
- Apprentices undertaking the Level 3 Advanced Apprenticeship in Providing Financial Services or the Level 3 Insurance Practitioner Apprenticeship.
