Award Level 5 Leadership and Management Fundamentals

TOTAL QUALIFICATION TIME

45 HOURS

EXAM CODE

Pre/Mid and Post Assessment (Local Achievement)

NQF LEVEL

5

COURSE DESCRIPTION

This Leadership and Management course is essential reading for anyone wanting to improve their skills and reach their potential as a team leader or manager. The course is fully interactive and prompts you to assess your own leadership or management style and then learn how to develop it further. The course covers key topics such as effective communication, the importance of managing your time well, how to build solid relationships with your team, mental fitness and taking care of your own wellbeing, and how to better solve workplace problems.

This course will benefit anyone who is new to management or who would like to refresh their existing managerial skills.

LEARNING OUTCOMES

COURSE OUTLINE

Module One: Introduction to Leadership and Management

This module is a simple introduction to the course and gives you the opportunity to download the course workbook and take a personality test to learn more about your leadership style.

Module Two: Effective Communication

This module looks at verbal communication and the subtleties of body language, together with the basics of emotional intelligence, and how these skills combine to help you become better at an essential leadership and management skill – giving feedback.

• Verbal and non-verbal communication
• Active listening
• Emotional intelligence
• Giving feedback

Module Three: Productive Use of Time

This module looks at how to set your priorities and create SMART targets and introduces a handful of the most popular time management tools out there.

• Prioritisation
• SMART objectives
• Styles of time management
• Time management tools

Module Four: Relationship Building

This module explains how you can build and maintain your team, how to manage the challenges of hybrid working, and how to get the best performance and productivity through motivation, coaching and mentoring.

• Building effective teams
• Remote and hybrid working
• Motivating workers
• Coaching, mentoring and developing
• Conflict management

Module Five: Resilience and Self-Care

This module gives you a practical insight into protecting your mental health and wellbeing. You’ll learn about leading change (one of the most difficult tasks you and your team will face) and how to accept, recover from and learn from setbacks.

• Mental fitness
• Wellbeing and work-life balance
• Managing change
• Dealing with failure and setbacks

Module Six: Leadership Qualities

This module covers four key cognitive skills of successful leaders and managers that are essential for problem-solving and decision making.

• Assertiveness
• Influencing skills
• Creative and analytical thinking
• Growth mindset
• Dealing with performance issues

Module Seven: Course Resources

This short module acts as a reminder of the downloads and links mentioned throughout the course, should you wish to revisit them.

COURSE FORMAT

The taught instructor-led course will be a suitable mix of lectures, tutorials, workshops, case studies, videos and hands on practical exercises. Delegates will be given immediate opportunities to apply what they have learned with real life problems and case studies. A comprehensive course workbook is at the core of this course and delegates will also be guided through additional material in the instructor-led sessions. 

PREREQUISITES

Prerequisites for the course include basic understanding of HR principles and practices or relevant work experience in an administrative or managerial role. Preferably at least a diploma graduate in a relevant field and/or equivalent or is planning a career profession related to Human Resource and Administration. The course requires an intermediate to advance level of proficiency in the English language.

CAREER PROGRESSION AND LEARNING PATHWAY