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Microsoft 365 Fundamentals

Course Overview

This course provides foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing and specifically Microsoft cloud services.


Course Intended Learning Outcomes (ILO):

  • Learners will be able to Describe cloud concepts
  • Learners will be able to Describe core Microsoft 365 services and concepts
  • Learners will be able to Explain security, compliance, privacy, and trust in Microsoft 365
  • Learners will be able to Describe Microsoft 365 pricing and support


Who should attend:

  • Business Decision Makers and IT Professionals
  • Those who are looking to acquire foundational knowledge on cloud fundamentals.
  • Learner holding a B.Sc. Qualification in (Computer Engineering, Network Engineering, Information System)


Personal Impact:

  • Professional skill development in one of the leading Cloud partners.
  • International Certification.
  • Improve value in the market.
  • Career Development.


Organizational Benefits

  • Increase productivity
  • Moves to cloud from on premises
  • Implementing new technology
  • Increasing reputation.


Certificate and Professional Qualification

Duration of the course: 8 Hours

Certification: Microsoft 365 Certified: Fundamentals

Exam Code: MS-900


Daily Outline

Cloud concepts

  • Principles of cloud computing
  • What is Microsoft 365?
  • Select a cloud deployment


Microsoft 365 productivity and teamwork capabilities

  • Microsoft 365 productivity and teamwork solutions
  • Engage employees with Microsoft Stream, Teams, and Yammer
  • Get more done with Office across all devices
  • File storage and sharing with OneDrive and SharePoint


Microsoft 365 business management capabilities

  • Manage your business with Microsoft 365
  • Simplify device management with Microsoft Endpoint Manager
  • Get more done and stay secure with Windows 10
  • Harness business intelligence with Microsoft 365 analytics and reporting


Microsoft 365 security and compliance

  • Security principles and solution areas
  • Identity and access management
  • Threat protection


Microsoft 365 Licensing and support

  • Identify licensing options available in Microsoft 365
  • Describe support offerings in Microsoft 365 services
  • Describe the service life cycle in Microsoft 365


Assessment Method

Exams require candidates to engage in on-the-job types of problem-solving. Question types include multiple-choice single answer, multiple-choice multiple answer, drag-and-drop, fill-in-the-blank, simulations, and lab Exercises which is mapping the objectives of the course which will analyses the learners Indented Learning Outcome (ILO)


Job Role

  • Cloud Administrator
  • System Admin
  • System Engineer


Linked Programs

  • Microsoft 365 Certified Messaging Administrator Associate
  • Microsoft 365 Certified Teamwork Administrator Associate


Course Prerequisites

  • General knowledge of networking, computing, and cloud concepts
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